He said EMR was particularly challenging in ophthalmology, because much of the equipment produces data and images that are still difficult to integrate into existing EMR systems today, and impossible just several years ago. Improving the integration of equipment and his EMR is, said Bernheimer, one of his near-term goals.
“We’re not as seamless with our technology as we want to be. We’re in the process of working with a new EMR system, and adding new components to our old suite, to make information flow more efficiently,” said Bernheimer. This, he continued, will enable his practice to communicate more effectively and rapidly with referring physicians so patients get holistic care.
After a year of almost explosive growth, noted Bernheimer, their focus going forward will be on meeting upcoming industry challenges such as new coding requirements and healthcare reform ripple effects –and the economic challenges still faced by residents of Southwest Washington.
Bernheimer said that his clinic accepts Medicare and Medicaid patients, and participates in Project Access NOW and the Free Clinic of Southwest Washington, trying to “take care of anyone who needs care.” However, he said, at the same time, bills have to be paid. He explained that people are still putting off nonessential purchases and services – getting by with old prescriptions, postponing cataract surgery or deferring elective procedures such as cosmetic eyelid surgery.
“We’ve made the big leaps,” said Bernheimer. “Now it’s a matter letting everyone know we have moved and that we have the optical department.” He said they are also engaging in conversations with the referring physician community to ensure “we are giving them the service they need.”
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